Legal Stuff – Terms and Conditions

Privacy and security

Villa Italia guarantees that any information divulged by you on this site will only be used for the purposes of processing your order and satisfying your requirements. Your personal information will NOT be made available to any other organisation.


Generally all orders are shipped within 36 hours Monday to Friday. You will be informed of any shipping delays via email as soon as possible. All deliveries within New Zealand are by Courier and direct to your door (except in some rural situations). The Courier will require a signature upon delivery.

Shortages or Breakages – these must be reported to Villa Italia within 36 hours, preferably by email and quoting your order number.

Please Note: All goods are insured up until the point of delivery: Until a signature is obtained or wherever the goods are left as per your special delivery instructions.

Orders placed outside New Zealand

Please contact us directly:

Return Policy

If you are in any way not satisfied with your purchase, or if in our product is in any way faulty please contact us as quickly as possible. Returns and refunds are considered on a case by case basis.

In order to buy alcoholic beverages in New Zealand, you need to be over 18 years of age!

By entering this site you agree to the terms and conditions above and confirm you are of legal age to buy liquor.